Wrekin case study

Outsourcing HR to Wright People

Before outsourcing HR, Wrekin’s leadership team were stuck firefighting – managing compliance risks, inconsistent people processes, and variable engagement. HR admin and performance issues were holding back growth and distracting leaders from driving profitability.

Putting the Right Foundations in Place

We started with a full HR audit to tackle the basics head-on. Updated contracts, policies and procedures brought compliance, clarity, and consistency across the business – giving leaders the confidence that their people operations were future-ready.

Managers, Managing

Wrekin’s managers were upskilled through tailored training sessions to help them lead with confidence, manage performance effectively, and handle tricky people matters the right way.

Purpose, Values and Behaviours that Mean Something

Together, we helped define Wrekin’s purpose and values – translating them into clear, measurable behaviours embedded in every HR process from recruitment to appraisal.

Time-saving HR

A new HR software platform now automates onboarding, absence management and performance tracking – reducing admin and giving leadership better visibility and control over their people data.

Re-active to Pro-active

We continue to provide both strategic and operational HR support – from complex casework to proactive people planning, KPI tracking and continuous improvement. HR has shifted from reactive problem-solving to a truly strategic business partner.

wrekin products case study

The Result

With the right structures and leadership capability in place, Wrekin’s HR function is now driving engagement, accountability and growth. Staff engagement levels have grown over our engagement – to a record 80% this year. 

People now have clarity around their roles and performance expectations, fostering accountability across the business — all contributing to a significant uplift in EBITDA performance.

Wrekin’s progress has been recognised through Investors in People accreditation, where they are working towards Platinum status.  

Wright People HR helped us to undertake a huge review of our HR processes, helping to identify our strategy and KPIs, providing numerous high-quality staff and manager training sessions, updated processes and the implementation of a HR platform into the business.
From the initial meetings through to final delivery Wright People HR provided expertise and invaluable support. In a relatively short space of time, they completely modernised our HR approach, improving staff engagement and morale across the business. I wouldn't hesitate to recommend them.

Alex Gardiner

Marketing & Digital Director, Wrekin

Driving Progress For Wrekin Products

If you’re looking to take your business to the next level and get practical HR advice that gives you an edge, we’d love to chat.
Wrekin Products

Wrekin Products