Outsourcing HR to Wright People
Before outsourcing HR, Wrekin’s leadership team were stuck firefighting – managing compliance risks, inconsistent people processes, and variable engagement. HR admin and performance issues were holding back growth and distracting leaders from driving profitability.
Putting the Right Foundations in Place
We started with a full HR audit to tackle the basics head-on. Updated contracts, policies and procedures brought compliance, clarity, and consistency across the business – giving leaders the confidence that their people operations were future-ready.
Managers, Managing
Wrekin’s managers were upskilled through tailored training sessions to help them lead with confidence, manage performance effectively, and handle tricky people matters the right way.
Purpose, Values and Behaviours that Mean Something
Time-saving HR
A new HR software platform now automates onboarding, absence management and performance tracking – reducing admin and giving leadership better visibility and control over their people data.
Re-active to Pro-active
We continue to provide both strategic and operational HR support – from complex casework to proactive people planning, KPI tracking and continuous improvement. HR has shifted from reactive problem-solving to a truly strategic business partner.
The Result
With the right structures and leadership capability in place, Wrekin’s HR function is now driving engagement, accountability and growth. Staff engagement levels have grown over our engagement – to a record 80% this year.
People now have clarity around their roles and performance expectations, fostering accountability across the business — all contributing to a significant uplift in EBITDA performance.
Wrekin’s progress has been recognised through Investors in People accreditation, where they are working towards Platinum status.
Driving Progress For Wrekin Products
