Challenge: Wrong People, Wrong Time
The Managing Directors found themselves increasingly pulled into day-to-day transport operations – especially managing underperforming staff placed in critical roles.
Restructure for Resilience
Wright People HR partnered with the SW Wreford leadership team to review organisational design and workforce capability. The restructure freed up the MD’s time, enabling him to focus on business growth rather than operational firefighting.
Quick & Compliant Disciplinary Support
SW Wreford faced ongoing challenges with performance and conduct issues among transport staff. As a result, disciplinary issues are now handled quickly, effectively and in line with employment law, reducing disruption and risk.
Motivation Through Better Incentives
Compliance & Employee Experience Upgrades
To support both legal compliance and a positive working environment, Wright People HR delivered a comprehensive set of HR improvements, creating clearer expectations, supporting both managers and employees.
Impact: Better People, Better Performance
By partnering with Wright People HR, SW Wreford is now better equipped to focus on growth with:
- A stronger organisational structure that enabled strategic focus from leadership
- Faster, compliant resolution of disciplinary matters.
- A tailored incentive scheme that motivates drivers and supports operational goals.
- Robust HR policies and employment documentation that enhance compliance and employee experience.
The Result
With the right structures and leadership capability in place, Wrekin’s HR function is now driving engagement, accountability and growth. Staff engagement levels have soared to a record 80% this year.
We have been working with Wright People HR for the past two years. During this time, they have provided excellent support to our company - streamlining our policies and working practices, and helping us redesign the business to support growth. They handle disciplinary matters with a first-class, professional approach. A great asset to have.