Less Time on Admin, More Time on Crafting Brilliance

jewelcast case study
HR Barriers to Growth

JewelCast’s senior team were drowning in HR admin. Outdated contracts, inconsistent processes, and a lack of manager capability meant valuable time was lost on compliance worries and manual tasks – time that should’ve been spent on growing the business in Birmingham’s world-renowned Jewellery Quarter.

Putting the right foundations in place

We introduced fully compliant contracts, policies, and processes. This gave JewelCast clarity and consistency, removing the risk and confusion that had previously slowed down decision-making.

Developing Managers, Developing People

Through our Manager Bootcamp, JewelCast’s mid-managers built confidence and capability in leading their teams. With structured training, they gained the skills to run appraisals, give feedback, and support ongoing development – ensuring people thrive and performance stays on track.

Smarter HR software

Modern HR software now automates holidays, reviews, and clocking in/ out, fully integrated with payroll. No more double entry or re-keying – just seamless accuracy and significant time savings across the business.

Fair pay, clear progression

jewelcast

With salary benchmarking, bandings, and progression pathways linked to reviews, JewelCast can now reward fairly, retain talent, and motivate staff with transparent career development opportunities.

From reactive to proactive

JewelCast’s HR moved from firefighting to future-focused. With confident managers, clear processes, and streamlined systems, the business now has more time and energy to focus on what it does best –crafting precision castings for its international customer base.
jewelcast

Recruiting the right people

New recruitment processes now focus on both cultural fit and skills, ensuring JewelCast hires the right people while reducing costly recruitment mistakes.

The result?

Bucking the trend, JewelCast is thriving as a successful jewellery casting business in Birmingham’s Jewellery Quarter. The team has grown from 25 to 52 employees – and in 2025, JewelCast celebrated a record year, hitting £10 million in sales.

We have been using Wright People HR for over 8 years now. The HR support they offer has been invaluable to me and the team here at Jewel Cast. We have faced many challenges over the last 12 months and could not have got through them without them. They are always available on the end of the phone ensuring support is always available when needed.”

Karen Murphy

JewelCast

Driving Growth For JewelCast

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jewelcast premises

JewelCast