The HR Challenge

case study abacus lottery

A private equity–backed technology business, Abacus Lottery was scaling fast but lacked the HR structure to grow sustainably. Recruitment was inconsistent, onboarding informal, and too many decisions bottlenecked through the CTO.

Hiring the Right People

We introduced a robust hiring process assessing both technical skills and cultural fit. Structured onboarding now gets new hires confident, productive, and aligned from day one.

Building Manager Capability

We help to develop a clear organisational structure and trained line managers to lead effectively – removing dependency on the CTO. Senior leaders can now focus on strategy and scaling the business.

Engaged, Supported Teams

Regular 1-2-1s, appraisals, and engagement surveys keep motivation and wellbeing front and centre. Mental health training empowers managers to support their teams with confidence and care.

Data-Driven Proactive HR

Modern HR software automates admin and delivers real-time insights. Abacus now measures what’s working, identifies what needs improvement, and acts proactively – not reactively.

The Results

In just three years, Abacus Lottery has doubled in size – 100% hiring accuracy, 100% retention, 105% sales growth. Once reliant on a few key people, it’s now built on strong managers, smart systems, and shared accountability — ready to scale even further.

abacus case study

Driving Growth For Abacus Lottery

Ready To Take Your Company To The Next Level?

If you are ready to boost your company performance and get the professional advice that’ll get you in front of competitors, then let’s chat.
abacus lottery logo

Abacus Lottery